How disputes are handled in Safe Deal Payment

Disputes can sometimes arise during property or vehicle transactions due to misunderstandings, unclear agreements, or payment issues. Knowing how to handle disputes properly can help you resolve issues more effectively and avoid further complications.

Does Adjeem handle disputes between users?

Adjeem does not manage or resolve disputes between buyers and sellers, as transactions are completed independently between users.

• Adjeem does not participate in transactions
• Payments and agreements are made directly between users
• Dispute resolution depends on the parties involved

Common reasons for disputes

Disputes can happen for various reasons during a transaction.

• Differences in agreed price or terms
• Miscommunication about property or vehicle condition
• Payment-related issues or delays
• Incomplete or unclear agreements

How to reduce the risk of disputes

Taking the right steps before completing a transaction can help prevent issues later.

• Clearly agree on all terms before making any payment
• Verify all details of the listing and the other party
• Inspect the property or vehicle where possible
• Keep records of communication and agreements

• How to Confirm a Payment is Safe

Important note about transactions

Adjeem is a platform that connects buyers and sellers. We do not participate in transactions, handle payments, or resolve disputes between users. All users are responsible for verifying details, agreeing on terms, and completing transactions independently.

• Always confirm terms before proceeding
• Keep records of all agreements and payments
• Avoid making decisions without full clarity

What to do if a dispute arises

If you face a dispute during a transaction, consider the following steps.

• Communicate clearly with the other party to resolve the issue
• Refer to agreed terms and transaction details
• Review any written communication or records
• Avoid further payments until the issue is resolved

When to stop the transaction

In some situations, it is safer to pause or stop the transaction.

• When details are unclear or inconsistent
• When the other party avoids clarification or communication
• When you feel pressured or uncertain about the deal

• When Should I Avoid Making a Payment

Need help?

If you are unsure how to proceed in a dispute situation, you can contact support for general guidance.

• Contact Adjeem support

Clear communication and proper verification can help you avoid disputes and handle issues more effectively when using Adjeem.